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How Do I Resolve a Violation?

Updated this week

Manual Resolution

  1. Go to Violations in the sidebar

  2. Click the Resolve button on a violation

  3. Add an optional resolution note (e.g., "Contacted retailer, price corrected")

  4. The violation is marked as resolved with a timestamp

Auto-Resolution

If a retailer's price returns above MAP on the next scan, the violation is automatically resolved. No action needed — ChannelGuard handles it.

Filtering Violations

Use the filters at the top of the violations page:

  • Severity — Low, Medium, High, or Critical

  • Source — Amazon, Google Shopping, or Walmart

  • Status — Active (unresolved) or Resolved

  • Search — Find by product name or retailer name

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