Scheduled Pipeline Not Triggering
Verify your schedule is configured in Settings β Pipeline Schedule
Check that a day, time, and timezone are all set
Ensure your subscription is active β the pipeline won't run without an active plan
Manual Pipeline Stuck or Failed
Go to the Sync page and check the Job History for error messages
If a job is stuck, click Cancel Stale Jobs to clear it, then retry
Make sure you have products in your catalog β the pipeline needs products with ASINs or Walmart Item IDs to scrape
No Violations Detected
This is normal if all retailers are pricing above your MAP
Check that your MAP prices are set correctly on your products
Verify that your products have valid ASINs and/or Walmart Item IDs β products without identifiers can't be scraped
If you're still having trouble, reach out to us via the chat widget and we'll help diagnose the issue.
